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Training overview

Four Business Solution’s education and training are designed to maximise your investment by improving the efficiency and productivity of business users. Training courses are designed for new users seeking guidance, seasoned users who need a refresher course, and advanced users looking to tackle some of the more complex areas of Contract Insight.

Benefits Of Training

    • Enhance user knowledge of our Contract Management Software
    • Improve user effectiveness with thorough knowledge of system functionality
    • Discover new functionality and best practices to assist your users
    • Reduce administrative and technical support questions
    • Bespoke training options include: Client’s Site Training Course, Training Academy Courses, Online Video Tutorials, Web-based Video Tutorials

Training Options

Classroom Training

Four offers comprehensive, flexible training on your organisation’s deployment, either in your location, or, in our dedicated training centre in Windsor. Our sessions provide a detail-oriented approach that can easily be configured to meet your needs.

General Training Information

Each class is instructor-led by one or more of our training specialists. These classes are scheduled/priced on a per day basis, providing the dedicated time necessary for knowledge transfer among employees and business users.

Training Agenda

We provide courses with a template-based, or default agenda, designed to produce excellent results based on our best practices. You can adjust and modify these agendas to meet your requirements.

Online Training

Our Online Virtual Training is the quickest and most cost-effective option. Users receive comprehensive training, tailored to your deployment, over the internet. These sessions are flexible and can be tailored to the time available, for example, two hours here, or half a day there.

Support

Four Business Solutions provides a suite of support and maintenance services to ensure our customers take full advantage of their Contract Insight solution. Four’s support staff are trained to ensure issues are quickly resolved, and to help your organisation respond to changes in how you do business.

Four Business Solutions’ support options overview

Web-based project and call tracking

Email and Phone Help Desk support

Web-based support knowledge base plus support forum

Web-based access to latest online documentation plus interactive support